Patient acquisition for med spas
Generating leads is only the beginning. We connect your ads, landing pages, follow-up, booking and tracking, so more inquiries become paying patients and you can see exactly what's driving growth.
The problem
If the path from inquiry to appointment is leaking, a bigger budget just sends more people into the same leaks.
Often the biggest opportunity is converting more of the inquiries you already get.
Book my free strategy sessionCan you answer these about last month?
If any of these are hard to answer, that's exactly where we start.
From lead to patient
Every med spa leaks somewhere between the first ad and the paying patient. Pick the stage that sounds most like your business right now, and see what we do about it.
Your ads run, but the right inquiries don’t come in.
The number we move: Cost per qualified lead
Fix this first: book a callStage 01 · Not enough leads
The problem
What we do about it
The number we move: Cost per qualified lead
Fix this first: book a strategy sessionMeasure beyond the lead
A cheap lead means nothing if it never becomes a patient. We connect every ad to what happened next, so each month you see one report, from ad spend to revenue.
Example: a 6-location med spa, first 30 days.
Case study
A six-location med spa focused on Botox and filler had grown through referrals and needed a predictable way to bring in new patients. We built the full system: Meta campaigns, treatment-specific landing pages, CRM routing, automated follow-up and appointment tracking.
Every dollar, connected to a result (30 days)
About $67 per new patient, in 30 days.
Book my free strategy sessionWho we work with
We work best with practices that want more patients, not just more form fills.
Talk to Diane
Your strategy session is with Diane, the founder of My Digital Social. In 30 minutes, we'll look at how your leads come in, what happens to them afterwards, and where the biggest leak is. You'll leave knowing what to fix first, whether or not we work together.
Don't know your numbers yet? That's exactly what the session is for. No pressure and no generic sales pitch, just a conversation about your business and whether we can help.
"If you're spending on marketing but can't clearly tell me what happened to your leads after they came in, that's the problem we solve."
FAQs
Anything else? Ask Diane on your free strategy session.
Most agencies stop at the lead. They send you a report full of clicks and cost per lead, and what happens next is your problem. We work on the whole path: the ads, the page, the follow-up, the booking and the reminders, and we report on booked appointments and new patients, not clicks.
No, it takes work away. Instant replies, follow-up texts and appointment reminders run automatically. Your team gets an alert only when a lead is ready to talk, so they spend their time on the people most likely to book.
Fixes to follow-up and reminders work on the leads you already get, so they often show up within the first few weeks. Ad improvements take longer, because the platforms need a few weeks of data to learn. On the call, Diane will tell you what's realistic for your practice.
It depends on where your practice is losing patients and what needs to be built. After the strategy session you get a written proposal with a clear monthly fee, so you know the cost before you commit. There's no charge for the session.
Not necessarily. We look at what you use today first. If your current CRM and booking tool can do the job, we work with them. We only recommend a change if it's what's holding you back.
Yes. The system works for any appointment-based aesthetic or wellness practice. The stages are the same: get the right inquiries, reply fast, get them booked, get them in the chair, and bring them back.
Free playbook
A step-by-step guide to getting more booked patients from your marketing.
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What's inside
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